Call_Centers

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11/28/2008
Deutsche Telekom softens plan to cut call centers, secures employee approval (Minneapolis-St. Paul Star Tribune)
BERLIN - Deutsche Telekom AG said Friday it has secured employee approval for shutting many of its call centers in Germany after it agreed to close nine fewer facilities than originally planned.
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11/30/2008
Call centers head home (Times Leader)
CINCINNATI — An operator is standing by — at home.
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12/02/2008
Recession is Official: What Businesses Will Succeed? (US News & World Report)
Now that it is official that the U.S. economy is in a recession, which kinds of small businesses will thrive?
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11/28/2008
Some call centers get 'homeshored' (The Wichita Eagle)
An operator is standing by -- at home. Companies that supply customer service agents to businesses around the world say they are saving money and attracting better employees by letting them work from their own houses. Using Internet telephone technology, the operators are able to answer questions and hear out complaints as if they were working in a sprawling call center in an office park. "It ...
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12/03/2008
Committee of One Hundred names Norden executive managing director (BizJournals)
After a lengthy national search, the Cabinet of the Committee of One Hundred has named Keith A. Norden its new executive managing director. Norden was chosen from a group of 120 that applied. (TE) (RRD) (CB)
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12/02/2008
4 IT Companies Merge, Seeking Strength in Size (The Moscow Times)
03 December 2008 IT consulting and integration firm BAC announced Tuesday that it has merged with three other firms to form an umbrella company, in the first signs of consolidation in the IT sector amid the economic slowdown.
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12/02/2008
Hello, Bacolod! (Newsbreak)
Bacolod City did not top the list of the next-wave cities of the Department of Trade and Industry, Commission on Information...
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12/02/2008
วันอังคารที่ 2 ธันวาคม 2551 (OK Nation News Blogs)
1. The stranded foreigners are staying in the hotels on list at the end of this article and have been at these hotels since the first day (November 25, 2008) of the disruption of air traffic at Suvarnabhumi International Airport.
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12/02/2008
Beyond Manila: BPOs expanding to new destinations (Newsbreak)
It’s already 9 p.m. but the day has just started for a group of call center employees in an outsourcing firm...
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12/02/2008
Quads Going Up: New apartments ideal for young, working individuals (Valley Morning Star)
About 28 new apartments will be available for rent in about a month.
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  • Blue Flag Technologies Ltd - Provides customer relationship management solutions. Include helpdesk, call center, and complaints management.
  • Phixus - Web-based call management support system featuring solution center, product center, contact management, automated escalation, reporting and statistics, and customizable interface.
  • Platinum Technology Ltd - Layout for a fully integrated call center who require customer and inventory management.
  • Q-Max - Develops and sells call center management software.
  • Touchstar Software - Call center software for telemarketing, routing, computer telephony, predictive dialing, and automatic dialing.
  • God smiled at me just this morning thru the rising sunrays. I'm sharing the same courtesy with you by sending you a warm smile that your heart can feel even without seeing.
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