Help_Desk
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10/06/2008
Help desk employees often field some pretty wacky questions (BizJournals)
We have a love-hate relationship with those folks we have to deal with on the help desk. But have you ever wonder what it’s like at their end of the phone or e-mail, what it’s like for them to deal with us?
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10/07/2008
PRESS DIGEST-Indonesian newspapers - Oct 7 (Yahoo! Asia News)
Following are some leading stories in the main Indonesian newspapers on Oct. 7. Reuters has not verified these stories and does not vouch for their accuracy. Telephone: Editorial: +62-21-384-6364. Fax: +62-21-344-8404 or Help Desk: +803-061-2124 (toll free).
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10/07/2008
IBM Wins $56m Medicare Australia Contract Extension (Computer Business Online via Yahoo! UK & Ireland News)
IBM has won a one-year AUD 70m ($56m) technology outsourcing contract extension from Medicare Australia. It has been providing IT services to Medicare Australia since 1999 and will continue to provide Medicare's mainframe, mid-range, desktop, help desk, secure gateway, and data storage equipment and services.
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10/01/2008
GWI Software Continues to Enhance Help Desk Software Offerings; Announces the Release of c.Support(R) Version 7.5 (PR Newswire via Yahoo! Finance)
GWI Software, an industry-leading provider of comprehensive IT help desk software, today announced the release of c.Support Version 7.5, an integrated, flexible service desk solution built to optimize the support activities of companies of any size and service process requirement.
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10/07/2008
REFILE-PRESS DIGEST-Indonesian newspapers - Oct 7 (AlertNet)
Source: Reuters (Recasts first paragraph) Following are some leading stories in the main Indonesian newspapers on Oct. 7. Reuters has not verified these stories and does not vouch for their accuracy. Telephone: ...
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10/07/2008
LSC-M students won’t have to make up lost days (The Woodlands Villager)
Lone Star College System students will not have to make up any class hours lost due to Hurricane Ike’s lingering effects.
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10/07/2008
(AFX UK Focus) 2008-10-07 04:14 PRESS DIGEST-Indonesian newspapers - Oct 7 (Interactive Investor)
JAKARTA, Oct 7 (Reuters) - Following are some leading stories in the main Indonesian newspapers on Oct. 7.
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10/06/2008
Job Description: (Rigzone)
Provide telephone and email support to internal company computer users. Provide first call resolution to computer hardware and software problems through troubleshooting techniques.
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10/07/2008
Groups work together to provide legal downloading (Daily Vidette)
Media and technology companies have finally joined forces to promote the consumption of music, television shows and movies. Arts+Labs is an online group that promotes consumer education and highlights innovations by media companies and Internet providers, according to their Web site.
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10/07/2008
Revered print editor Tina Brown launches website (Guardian Unlimited)
Tina Brown, one of the most distinguished magazine editors of her generation who blazed a trail through the media capitals of London and New York, yesterday embarked on her latest venture: to test her legendary skills in the printed medium in the anarchic environment of cyberspace. Brown unveiled her new offering, the Daily Beast, with a launch devoid of fanfare. The website is her first ...
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| Acacia Help Desk - Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting.Control-F1 - Provides enterprise solutions for live and automated support.Coral Sea Software - Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.Double IS - Software enabling facility managers to track work orders, room booking, and building maintenance.Easy Access Help Desk - Offers help desk software applications for businesses, software support, and call center solutions.HelpTrac - Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.Internet Software Sciences - A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.Kemma Software - The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.LBE Help Desk Software - Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.The Management and Help Desk Community - A portal of news, information and interactivity for both help desk software and management issuesNetHelpDesk - Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.NetKeeper - A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.PRD Software - Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NTSoftopia - Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.Surado - Features Win32 administrator application, Web-accessible interface, client information management, and lead management.Vertical Solutions Inc. - Develops and implements customer service, help desk and sales force automation software.Wickett Software - Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.World Web Dynamics - Live Demo of help desk software, including specific offerings for school districts.
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Help_Desk
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